FAQs
How do I place an order on your website?
Browse, add items to your cart, and checkout. Enter your shipping and payment details to place your order.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within a short period after placing them. Please contact our customer service team as soon as possible to request changes.
How do I know if an item is in stock?
Our website is regularly updated with stock information. If an item is out of stock, it will be indicated on the product page.
Can I place an order over the phone?
We currently do not offer the option to place orders over the phone. However, you can easily place your order online through our website.
How do I care for my garments?
Care instructions are included on the product tags and on the product page. Follow these instructions to maintain the quality and longevity of your garments.
Do you offer customization or personalization?
We currently do not offer customization or personalization services. However, we provide a wide range of products to suit various tastes and preferences.
How do I know if an item will be restocked?
Currently, we do not provide notifications for restocks. We recommend checking our website regularly for updates on product availability.
What should I do if an item shrinks or fades after washing?
If you follow the care instructions and experience issues with shrinkage or fading, contact our customer service team. We will assist you with a replacement or refund.
How do I create an account on your website?
Click 'Sign Up' or 'Create Account' at the top of the homepage. Enter your email, password, and follow the prompts to complete registration.
What should I do if I forget my password?
If you forget your password, click on the 'Forgot Password' link on the login page. Enter your email address, and we will send you instructions to reset your password.
How do I update my account information?
Log in and go to 'Account Settings' or 'Profile' to update your personal details, shipping address, and payment information.
How do I unsubscribe from marketing emails?
To unsubscribe from marketing emails, click the 'Unsubscribe' link at the bottom of any marketing email. You can also manage your email preferences in your account settings.
